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435.915.6199
Find us on Social Media – @TheNaturalGrandmas
Frequently Asked Questions
When will my order be shipped?
The short answer – generally about 3 business days from the time your order is placed. The long answer – if your order contains Creme, it will be about 3-5 business days from the day your order is placed. Each Creme is made to order, and it takes about 3-5 days to set. If your order does not contain Creme, it will generally go out within 3 business days. If your order will take longer than 5 days, we will contact you.
I used to order a product from you that I don’t see on your website, is it still possible to order it?
Most likely, YES! Send us a message with the specific product you desire, and we will do our best to work something out.
What is so special about your products?
Natural Grandma’s skin-care products are made with all-natural ingredients. We only use ingredients we want on our own families skin. We even grow many of our own flowers and herbs.
There is a scent I used to order, and I no longer see it available, is it possible to still get it?
The odds are in your favor! We update scents offered on the website based on popularity. We will retain any of the scents that we offered previously, we just may not replace it if it runs out. Check out our Tips and Tricks page for help with how to order a scent not offered on the website!
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